Compliance Call Recordiing
Securely capture and analyze conversations, to mitigate compliance risk
Recordia® is a software platform that enables secure recording and safekeeping of interactions to comply with regulatory requirements.
- Automatic recording.
- Search and instant replay of conversations within our intuitive interface.
- Capture call recordings from a variety of sources, including browsers, mobile devices, PBXs, hosted voice applications and other legacy recording devices.
- Manages recordings in a secure permission-based environment and complies with international data protection standards.
- It allows the complete reconstruction or elimination of communications in case they are required by court or audit.
- Customizable safekeeping of recordings adapted to different international standards
- Integrates with the most requested telephony and PBX solutions in the market.
Seize the potential of the Call Recording with Recordia® AI Technology
We record and analyze data to detect critical compliance issues.
- Integrated yet fully customizable policies to comply with all financial regulatory requirements, such as MiFID II.
- Automated detection of sensitive data for the protection of confidential information, such as credit card data.
- Automated call categorization for compliance control on the interactions that need it.
- Automatic alerts in case of compliance violations.
- Customizable dashboards that provide reports on critical KPIs.