ignio AI.ERPOps

โดย Digitate

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An AI based insight driven product for autonomous ERP operations

ignio AI.ERPOps - AI based insight driven product that enables autonomous ERP operations. ignio helps you to break the shackles and embrace the power of Artificial Intelligence (AI) and Machine Learning (ML) to achieve smart technical and functional ERP operations enabling a shift from reactive to proactive operations. 

ignio AI.ERPOps improves business outcomes by detecting anomalies, providing analysis with recommendations and ensuring business continuity by taking actions. The product enables accurate and on-time financial reporting, sales forecast, billing, shipping, deliveries, vendor payments, etc. that adds agility to your business and enhances customer experience. It will make your order to cash and procure to pay cycles prompt and effective.  Features like dashboards and reports, intelligent automation, faster and autonomous ticket resolution, makes your enterprise intelligent, reduces the dependency on SAP experts and helps you grow your business. 

ignio AI.ERPOps is certified by SAP SE for integration with SAP applications and SAP S/4 HANA. SAP integration certification ensures that the product (ignio AI.ERPOps) integration with the SAP environment is safe, secure and compliant with SAP standards and policies. The product offers wide range of catalog items out of the box such as IDoc management, SAP system health checks, Incident management, Solution manager alert integration and so on. The product supports a vast array of popularly used SAP ERP technologies. These include  S/4 HANA 1709, 1809, 1909, 2020, SAP ERP 6.0 (EHP 5 onwards), Solution Manager 7.1/ 7.2 among others.

Benefits : 
  • Improves business outcomes and resilience with automated Proactive Health checks. 
  • Boosts agility by automating routine, time consuming and effort intensive service requests such as Configuration, Transaction and Master Data 
  • Reduces MTTR by monitoring, prioritizing and fixing IDoc errors autonomously. 20-30% reduction in transaction failures such as PO, orders, delivery, billing, etc. 
  • Improves resilience by automating triage and resolution with Zero touch end-to-end resolution for typical issues. 20-30% Reduction in BASIS, Security and Functional incidents 
  • Enhances user experience and minimizes risk by automating routine tasks such as user/ role/ password management requests. 

About Digitate : 
Digitate is a leading software provider bringing agility, assurance, and resiliency to IT and business operations. ignio™, an award-winning AIOps software, reimagines enterprise IT and business landscape with its unique and innovative closed-loop approach that combines context, insights and intelligent automation to autonomously resolve and prevent issues.