IFS assyst

At its heart, the goal of ESM is to recreate ITSM for the world of distributed working and citizen developers. Complex tools designed just for IT teams simply don’t cut it in today’s agile world. With assyst 11.4, we're making it easy for every worker in the enterprise to collaborate, find information, research new tools, and get the job done.

The beauty of assyst is that it means something different to everyone using it. For a customer it could mean quickly finding out how their order is progressing without having to call. But for a sales worker, it might mean being able to instantly search and find relevant information on a potential customer. The possibilities are endless.

The latest version of IFS assyst makes it easier than ever for customers, employees and IT teams to get work done. After all, if service management isn’t working towards that ultimate goal—it’s not doing its job properly.

That could involve a customer checking on an order, an HR manager trying to find a document or and IT leader monitoring access permissions. Whatever the situation, assyst gets you to your goal quickly and smoothly.

IFS assyst is the most competitively priced ESM solution in the market today. We offer a single price based on the number of employees in the organization akin to T-shirt sizing. Our pricing model is easy to understand with no hidden costs and represents the best value to cost in the marketplace for an ESM solution. This affords an organization the ability to roll out ESM to any number of users across multiple business divisions without any additional license fees.

For little more than a Starbucks Pumpkin Spice latte – ESM adopters can deploy our application for £5 per employee per month. Meaning every department and every employee as well as partners and external customers can use our robust software to focus on work instead of admin.