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Solgari Contact Centre for Microsoft Teams

โดย Solgari

All-Channel Communications and Contact Center Solution - powering Digital Contact Center Platform.

All-channel business communication solution, now a native application for Microsoft Teams.

Solgari's proven all-channel contact center (as a service) technology can be configured and live within days for lightning-fast speed to value, delivering:

  • All communication channels (including Social Media) available seamlessly within the Microsoft Teams interface
  • Complete contextual data from previous interactions empowers the Agent to deliver rapid first call resolution and increased customer satisfaction
  • Full contact centre functionality for direct inbound and outbound conversations
  • Complete real-time, contact centre and all-channel (Voice, SMS, WhatsApp, Facebook Messenger) communications
  • Tier 1 carrier grade quality of service for voice communications integrated with Teams
  • Providing communications management control

Solgari for Microsoft Teams is bringing highly relevant industry-specific use cases to life for the 270m+ daily Teams users: Voice, SMS, WhatsApp, and Social Media channels for Customer Service and Sales.

  • Access
Solgari for Teams is a desktop app only and is not suitable for use on mobile devices

  • Bespoke pricing models available for 50+ users - contact sales@solgari.com for more information.

Solgari for Microsoft Teams is bringing highly relevant industry-specific use cases to life for the 270m+ daily Teams users: Voice, SMS, WhatsApp, and Social Media channels for Customer Service and Sales.

สรุปย่อ

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https://store-images.s-microsoft.com/image/apps.29456.6f2057fc-352c-45a5-8fbe-55301a8aded7.cd6ccb40-3e6d-482b-8aa0-49a5c3792451.1c11bbd2-739c-4423-bb41-8f33d9a21e3e
https://store-images.s-microsoft.com/image/apps.41823.6f2057fc-352c-45a5-8fbe-55301a8aded7.cd6ccb40-3e6d-482b-8aa0-49a5c3792451.916c0eb5-ce0f-4c87-a377-5fc31d4c2c78
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