Ana içeriğe atla

IT Operations Dashboard: 10-Day Implementation

iLink Systems, Inc.

An in-depth engagement leading to an implementation of an IT Operations Dashboard.

iLink has created a standard IT Operations Dashboard that helps track Operational SLA compliance. The Dashboard tracks metrics such as SLA compliance %, Mean Time Taken for Resolution (MTTR), Volume of incidences closed, % of repeat incidences and presents these in various visuals. The Dashboard offers drill downs of Incidences based on Geography, Category etc.


Individual reports drill-down into the following:

  • SLA Compliance
  • Mean Time Taken for Resolution (MTTR)
  • Repeat Incidences
  • Time Series view of incidences


  • This IT Operations dashboard can be implemented across different domains and can consume data from Excel or CSV files.
  • If data is made readily available by you, iLink can implement this dashboard in 10 days with standard templates. Any customizations need to be estimated separately.

iLink Systems, Inc. tarafından sağlanan diğer danışmanlık hizmetleri