Data Quality in Dynamics 365 Customer Engagement

• q.address Duplicate Check

Once you enter a new object or update an existent object, a background check is triggered that checks if the same or a similar object exists already. If that is the case, again an efficient dialog with the  most likely preselection will assist you to merge the objects – or to reject the prompt to merge objects.

The basis of our high quality duplicate check is our sophisticated error-tolerant search:

• Error Tolerant Search

Addresses are often tedious and difficult to find. The reasons for why you can't find an address are numerous: you might have forgotten the correct name, remember only parts of it, a name or address is spelled differently than expected, parts of names are rearranged or acronyms and abbreviations are used... q.address searches error-tolerant, takes phonetic variations into account, and easily handles all common typos, abbreviations, name rearrangements, acronyms and many more cases.

• q.address Address Check
  

The AddressCheck module checks address and spelling for correctness, and whether the postal code, city and street in fact match with one another. Many errors are corrected automatically, yet, serious divergences, those that should not be corrected automatically, trigger a dialog with exactly that preselection that appears most likely – hence, you can take decisions most quickly.

Supported countries: DACH, EU, world-wide (> 250 countries).

• User Interfaces
  

 Available User Interfaces: German, English, Russian.

• Technical Requirements
  

 The q.address Add-on supports both Dynamics 365 CE online and on-premises. The One-Click installation from AppSource installs the Add-on in Dynamics 365 CE Online.

• Learn more
  

 Please feel free to contact us anytime to learn more about q.address, its licensing and pricing: Contact (https://www.qaddress.com/de/blog/microsoft-appsource/).

Software made in Germany