https://store-images.s-microsoft.com/image/apps.9155.72433f4b-58ab-42e4-ae87-efb78269b202.dd3210de-5ef3-4bda-898a-2275dc4a28dc.0d5e5d6d-0280-468f-912f-d17796449fbe

Voca Conversational Interaction Center

yayıncı: AudioCodes

Microsoft 365 Certified

One-Screen. AI-first Contact Center Built for Microsoft Teams.

AudioCodes Voca CIC is a lightweight cloud-based contact center, with built-in conversational AI, and certified for Microsoft Teams.

With Voca CIC as a native Microsoft Teams application, you can consolidate your unified communications and contact center into one-screen, allowing every Microsoft Teams user to become a potential agent.

Now agents have real-time access to back-office experts to help improve responsiveness, remove department silos, and improve connection among employees.

Voca CIC uses the tightest integration to Microsoft Teams Phone and offers a unique mix of contact center and voice expertise, making it an ideal solution for organizations looking to modernize their CX capabilities.

*** Currently, the Voca CIC application is available on Microsoft Teams desktop clients only (not supported on mobile devices)

Bir bakışta

https://store-images.s-microsoft.com/image/apps.14257.72433f4b-58ab-42e4-ae87-efb78269b202.afba54b9-ba08-47a1-b3c8-b99aeccc4ece.65077ec6-76ab-4960-96ab-0ca8633aa002
/staticstorage/3edbd8c/assets/videoOverlay_7299e00c2e43a32cf9fa.png
https://store-images.s-microsoft.com/image/apps.45988.72433f4b-58ab-42e4-ae87-efb78269b202.afba54b9-ba08-47a1-b3c8-b99aeccc4ece.38de4894-2eeb-43d5-9214-8330a9e6d931
https://store-images.s-microsoft.com/image/apps.62707.72433f4b-58ab-42e4-ae87-efb78269b202.afba54b9-ba08-47a1-b3c8-b99aeccc4ece.174b3486-d5bc-451e-8601-feb05e7fb3dc
https://store-images.s-microsoft.com/image/apps.13847.72433f4b-58ab-42e4-ae87-efb78269b202.afba54b9-ba08-47a1-b3c8-b99aeccc4ece.e85f8313-f244-4a98-8ae1-360423ec09f0
https://store-images.s-microsoft.com/image/apps.20031.72433f4b-58ab-42e4-ae87-efb78269b202.afba54b9-ba08-47a1-b3c8-b99aeccc4ece.cf4ad2f1-78e5-4cd8-9831-83d543ac02da