InfoServ® CRM

InfoServ CRM is a complete Customer Relationship Management System that can help you attract, retain, and delight customers, stay on top of your accounts and organize your sales activities effortlessly. InfoServ CRM uses the power of integrated communication so you can manage your contacts and leads and communicate with your customers right from your CRM system, without having to switch between applications or document your customer interactions manually. Your sales team will now spend more time selling and closing deals, and less time entering data.

Advantages 

• Centralized customer database – have all your customer information in one place
• 360-degree Customer View - personalized Customer Profiles with contact details, sales, helpdesk tickets, documents, meetings, and communication history (calls, emails, web chat, meeting notes) all in one screen
• Customizable Sales Processes and Sales Funnel lets you create your own sales process
• Lead Management
• Opportunity Management
• Price Offers and Sales Orders – documents details about extended price offers and placed orders
• Time Management tools (Tasks, To-Do lists, Calendars, Reminders) that help sales reps close more deals
• Integrated communication (phone, email, and live chat) - all contacts are logged in automatically along with their call recording, email content, web chat transcript
• Customer “screen-pop”
• Advanced Reporting – use build-in BI and Report Generator Tool to create your own reports, save them as templates for future use
• Mobile Application allows you to access customer information, meetings, sales, while on the go and always be prepared
• Affordable Pricing – subscription starts at 10 euro/user; cloud infrastructure, technical support and updates included in price; no hidden fees
• Web & API Integration
• Choose between Cloud CRM or On-Premise deployment