Service Center is a single point of contact that procure employees their appropriate services, acces
Service Center is a single point of contact that procure employees their appropriate services, access of materials and functionalities. This applies as well for customers and business partners. The service desk role consist of making the transformation by redesigning, remodeling, and improving the management and the way information technology is used in an organization. Therefore this process is all about ensuring the ease of access, the security and the appropriate content along with the right services for the authorized peoples. Thus ensuring the company can meet her goals and run efficiently toward achieving its goals.