Field Service for Dynamics 365: 3-Day Workshop

PowerObjects An HCL Company

Field Service training will teach you to setup, plan, configure, and deploy Field Service functionality in your organization's Microsoft Dynamics 365.

This instructor-led course provides a key step for Microsoft Dynamics 365 administrators and customizers whose organization’s mobile workforce will be leveraging the Field Service module of Microsoft Dynamics 365. After using and configuring Dynamics 365 this course will provide attendees with the knowledge needed to administer the Field Service module necessary to set up, configure, and management of both the client and mobile platforms. Learn these concepts through lecture, hands on-labs, and real world scenarios.


For a full detailed agenda please check the attached PDF.

  • Day 1: Overview & Setup & General Settings
  • Day 2: Core Functionality & Configuration
  • Day 3: Reporting & Analytics & Field Service Mobile

Learning Outcomes

  • Understand configuration and set up
  • Understand the concepts for the field service module including: resource set up, schedule board, service and incident type
  • Understand the administration and customization of the schedule board
  • Understand the mobile user interface


Training sessions may be delivered in-person at your office or at one of the PowerObjects training centers. You may opt to have the training delivered as it was designed or select individual courses to build a training.


Bring a Dynamics 365 University trainer to your location at the standard rate of $4,300.00/day USD. PowerObjects offers a discounted rate of $3,600.00/day when PowerObjects is listed as Partner of Record with Microsoft (POR). Travel and expenses additional.