Item Recalls

Are you prepared to handle an item recall efficiently? Manually performing an item recall can be challenging, time-consuming, and error prone. Tracing products through the supply chain often leads to delays, risking consumer safety and company reputation.

Be ready for the unexpected with the Item Recalls app. With this app, you can trace raw materials to finished goods—and vice versa—with ease. Whether you're tracking the origins of an item shipped to a customer or the raw materials used in production, the Item Recalls app provides crucial insights at every stage.

Key Features

• Efficient Tracing: Quickly trace an item’s path through the supply chain using item, lot, serial, or package numbers. Know where the item was purchased, stored, and if it was used in finished goods.
• Mock Recalls: Conduct mock recalls to practice and prepare for real recall scenarios, ensuring your team is ready to handle actual recall situations.
• Communication Management: Share recall results directly with key stakeholders. Attach emails, text, images, or videos to recall notifications, ensuring clear communication.
• Audit Trails: Maintain a detailed audit trail of recall activities, including end-to-end item tracing and stakeholder notifications. This ensures compliance with quality standards and offers valuable insights for process improvement.

Supported Countries

Canada, New Zealand, United Kingdom, and United States

Supported Languages

English, French, and Spanish

Supported Editions

Essentials and Premium