CloudCall helps Microsoft Teams users to increase collaboration and allows users to start conversations with contacts from their CRM system within Microsoft Teams.
CloudCall offers a seamless integration with over 15 leading CRM systems including Salesforce, Dynamics 365, Zoho CRM, Mercury xRM, Vincere, Jobscience by Bullhorn, Bullhorn for Salesforce, Tracker and more, ensuring that no matter where your contact data is stored, they are still accessible within Microsoft Teams.
Add CloudCall contact cards to conversations or use the CloudCall plugin to search for and initiate calls to CRM contacts within Microsoft Teams, helping to increase efficiency as users can reach out to their CRM contacts while using Microsoft Teams as the main collaboration space.
Increase collaboration by using CloudCall contact cards within Microsoft Teams groups and channels, helping to provide a better contact experience as CRM records are added to on-going conversations and are accessible and contacted directly from within Microsoft Teams.
All important calls and conversations with CRM contacts that are initiated within Microsoft Teams are recorded and saved against the contact’s CRM activity history ensuring that all valuable conversations and details are captured and stored within your CRM.
To use this app, you must have an active CloudCall account. If you do not have an account, please contact the CloudCall team here and a member of the team will be in touch shortly.
If you are experiencing any issues with the CloudCall app you can contact our support team for help here.