CloudCherry - CEM Platform

Видавець: Customer Analytics Technologies Inc

Enterprise CEM solution that helps brands to listen, measure & predict customer experiences .

CloudCherry is the definitive real-time, omni-channel, end-to-end Customer Experience Management platform that helps customer-facing brands track, measure, improve & deliver Customer Delight – thereby increasing Profitability and Customer Loyalty. The customizable, easy-to-use platform helps several leading brands in Retail, E-commerce, Banking, Insurance, Hospitality, Telecom, Healthcare, Aviation and more track measurable metrics like their Net Promoter Score & Customer Delight Score, capture key customer feedback from 17 channels (& counting), derive actionable Insights to understand & enhance Customer Experiences, and to manage issues in real-time, as they happen, wherever they happen

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