Green 4 helps organisations in the Sports, Leisure and Visitor Attraction industries create fantastic relationships with their customers through carefully constructed online journeys and the intelligent use of data.
Data is at the heart of every customer engagement, whether through social interaction, personalised communication or a specific purchase transaction.
By providing a single platform that optimises the customer experience, harvests data from multiple sources, facilitates deep insights into customer behaviour and delivers relevant communications, Green 4 enables businesses to place their customers at the heart of their organisations.
Fans and visitors who are engaged, understood and enjoy a great user experience will become strong advocates for your business. They will visit more frequently, spend more money and recommend you to others.
Go – the solution from Green 4
Go from Green 4 is the solution to transform your approach to CRM and ticketing, giving you complete control of your venue. The transactional functions of Go, from ticketing and merchandise, to F&B and Corporate Sales, feed the exceptional CRM and marketing platform.
Go beyond CRM and transform your approach to ticketing with Go from Green 4. Go is a single platform solution that extends the functionality of Microsoft Dynamics CRM. Green 4 have built Go modules to manage multichannel transactions, maximise the capacity of your venue and streamline your customer journey. Go's modules provide the tools to analyse your customers' behaviours and create meaningful profiles in CRM.
Microsoft Dynamics CRM
Green 4 use Microsoft Dynamics CRM as the development platform for Go; with its .NET and SQL server environment, alongside existing role based security, workflow automation functionality, reporting services and a familiar Microsoft user interface.
This means Green 4 can focus on delivering extra functionality in its solutions that are tailored to and sport and leisure customers.
Green 4 provide hosting services using the Microsoft Azure cloud platform for speed, reliability and stability.
Azure offers a 99.95% availability SLA, 24/7 technical support and round-the-clock service health monitoring.
Azure can quickly scales up or down to match demand, so you only pay for what you use.
Azure is available everywhere on a global network of Microsoft-managed data centres across 19 regions.