OneVu Citizen Account

Видавець: IEG4 Ltd

OneVu enables councils to maximise digital transformation channel shift.

  • Local Authority Digital Transformation toolkit - no code council control
  • 'my account' customer account single sign-on via social media/email/mobile
  • Personalised and customisable FAQ for individual citizens, mobile-responsive
  • Ability to search for online forms/pre-populate/save for later
  • Self-serve, track requests, check progress, SLAs - all digital 24/7
  • Generic and dynamic Broadcast function for highly personalised citizen engagement
  • Sophisticated integration with back-office systems where APIs are available
  • Integral functionally-rich workflow and EDMS functionality
  • End-to-end transactions, facilitates avoidable contact, speedier service
  • Wellbeing functionality to enable effective self-serve social prescription

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