Видавець: SmartConnect Technologies Pvt. Ltd

Enterprise-grade omni-channel chat platform

Provides an integrated workspace, for social / digital communication & collaboration, for enterprises.

Enterprises engaged in customer / dealer / partner or any experience management (sales / marketing / services) will find our tools, extremely helpful, to handle their conversations, from a single-window, with ease of access to enterprise data, all in one window.
Enterprises are struggling to handle these external conversation across various tools, with silo'd datasets, which mars the entire experience / engagement with their outside world. By bringing all these conversations / communications, with cognitive capabilities across voice, video, integrated knowledge suite, enterprises can bring significant operations efficiency, enhance QoS, reduct TAT and deliver a better experience.

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