AnywhereNow Dialogue Cloud

Hello Dialogue Cloud

Dialogue Cloud is a cloud-based Dialogue Management solution, built on the latest Microsoft technologies. Based on 15+ years of experience, our platform is here to transform every customer interaction into one that creates excitement and secures opportunities for solid growth and profit.

Dialogue Cloud grows alongside the demand of your business

Dialogue Cloud provides endless options to scale business and incorporate new channels and capabilities. Dialogue Cloud equips organizations to build fundamental items (voice, chat, video) into their own applications, websites, portals and more. Provide your customers with the capacity to absorb a high volume of dialogue and simultaneously experience a predictable product that sets them up for success.

Futureproof your solutions with Dialogue Cloud

We are all in on Microsoft on every integration layer (Connect, Extend, Power) and our capabilities to address the same functionality as Microsoft Teams and ACS allows your customers to tackle features of different base technologies in the future.

Continue to build on your existing Microsoft smarts whilst offering a proven communications solution to your clients.

Elevate Customer Experiences With Dialogue Cloud

Discover how our state-of-the-art tech helps you to exceed customer expectations, whilst providing personalized and unforgettable experiences:

1. Valuable Dialogues Only - no matter the shape or form they are presented in, leading to more efficient and fulfilling customer conversations. Valuable time is freed up for representatives, boosting the productivity of an organization.

2. Next-Gen AI And Automation Capabilities - simplifies repetitive and low-skill tasks like summarizing call transcripts.

3. Improved Self-Serve Options - slices the waiting time for customers and strengthens satisfaction scores