Field Service: 4-Wk Implementation

Field Service Implementation package is for the organization that requires set up, implementation services, and training for the service management Modules and field service app.

ICepts has extensive expertise implementing Dynamics ERP. Specifically the service management module. By the end you will gain an understanding of the capabilities of Dynamics 365 Business Central and how it can be leveraged to meet your needs for your service organization.

This builds on our EZ start packages to add service Management capabilities along with our remote field service app for technicians and remote users.

Deliverables

• Set up the service management module
• High-level Business Process Review on the Service management Module with recommendations
• Assign security roles to users including remote users
• Train the trainer approach to field service app for technicians
• Train key users on use of service management module
• Configurations for daily processes
• Go-live review