NetNordic Teams Telephony: 10-week Implementation

NetNordic Norway AS

NetNordic Teams Telephony gives you full telephony functionality in Microsoft Teams using the Microsoft 365 platform with Teams Phone System as a Hub for all communication and collaboration.

NetNordic offers an end to end service of Microsoft Teams telephony. Delivered as an integrated solution with Direct Routing as a Service with Teams Phone System, operator services, and Contact Center combined with critical needs for telephony. NetNordic takes an end-to-end responsibility with a single point of contact for all telephony as a trusted advisor with configuration and optionally management of Teams Phone System in Microsoft Office 365.

Scope for work for delivery for Microsoft Teams telephony

  • No lock-down on your Teams service with your operator agreement
  • Bring your existing carrier with NetNordic Operator Independent Direct Routing for Teams.
  • Seamless migration
  • Combine multiple carriers
  • Contact Center integration
  • Start-up and planning to clarify the functional and technical layout
  • Establishment of Microsoft Teams using NetNordic SBC for Direct Routing as a service with 99.9% SLA uptime per month
  • Delivered in Azure, on-premise, or in NetNordics datacenter
  • Installation and setup according to detailed solution design
  • Seamless migration
  • Setup according to NetNordic best practice
  • Continuation of existing telephone numbers
  • Installation Testing
  • Assistance for acceptance testing
  • NetNordic System Documentation
  • Project Management
  • User Adoption

Optional managed service Teams Phone System

  • Single point of contact with guaranteed response time
  • NetNordic service and support agreement for Microsoft Team Phone System with agreed response time - Bronze, Silver, or Gold
  • Advanced User Experience insight
  • Phones and headsets with Device Management
  • Price per month/user

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