Service Envision and Innovation: 1-Hr Briefing

High quality customer service leads to customer satisfaction and ultimately to customer loyalty. For many companies, the growing importance of the service business is reflected in significant increases in turnover, margins and employees. How can you use digital instruments to improve your business models in service?

Let’s ideate together! As part of Microsoft Catalyst, meet with our service experts and run an envisioning workshop, where we will ideate together using design led thinking concepts and jointly define how to enable the digital transformation of your organization.

How ORBIS can help? ORBIS will support you to tell your story during our Envisioning Workshop, we will identify your “North Star” and vision in the digital transformation of your customer service business models. To achieve this ultimate workshop goal, we will ideate together and follow design-led thinking concepts.

Who should attend?

• Process/Problem Owner
• Key User/Process Expert
• North Star Visioner

Contact us today for a free 1-hr briefing call to discuss the idea, agenda and possible outcomes of your envisioning workshop with our ORBIS service experts. Final cost of consulting service varies, based on the agreed scope package and customer needs.