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Managing Change for Modern Work and Digital Skills

PHOENIX SOFTWARE LTD

A change management project via our team of Prosci certified practitioner. This offering aims to support organisations leaders prepare for Microsoft 365 Copilot.

Stage 1: Microsoft 365 Copilot Assessment

The journey begins with a thorough assessment of your organization's current Microsoft 365 environment. Our team of Prosci certified change management practitioners will collaborate with you to gain a comprehensive understanding of your existing systems, processes, and the unique needs of your workforce.

Stage 2: Communication and Sponsorship Plan

Using the renowned ADKAR framework, we develop a robust communication plan that ensures all stakeholders are informed about the upcoming changes, understand the benefits, and are prepared for the transition. Additionally, a sponsorship plan is put in place to secure the commitment and support of key leaders within your organization.

Stage 3: Training and People Manager Plan

We recognize that successful adoption of Microsoft 365 relies on proper training. Our Prosci certified practitioners create a tailored training plan that aligns with the specific needs of your employees. We also design a people manager plan to equip your leadership team with the knowledge and tools necessary to drive adoption and change within their respective teams.

Stage 4: Digital Baseline Assessment

To facilitate an optimized Microsoft 365 experience, we conduct a digital baseline assessment. This competency-based survey assesses the proficiency of your workforce in using Microsoft 365 applications. This assessment is a crucial step to identify areas where additional training and support may be required.

Stage 5: Ongoing Support and Optimization

Microsoft 365 Copilot is not just about the initial setup and training; it's a continuous partnership. We provide ongoing support to address issues, answer questions, and ensure that your Microsoft 365 environment evolves with the changing needs of your organization. Regular check-ins and updates help in tracking progress and making necessary adjustments.

By following these stages, your organization can embark on a smooth and effective Microsoft 365transformation journey, ensuring individual adoption, enhanced productivity, and a substantial return on your Microsoft 365 investment. With the Microsoft 365 Copilot service, we are dedicated to helping your organization leverage the full potential of Microsoft 365 while aligning with the ADKAR framework for change management.

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