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Help your organization keep everyone engaged and informed using Microsoft Viva Topics. The Viva Topics Enablement Service includes three days of services designed to help organizations accelerate the planning, implementation, deployment, and adoption of Viva Topics, followed by additional sessions to validate findings, and execute on actionable outputs. By the end of this workshop your organization will have fully implemented Viva Topics and improve business productivity – speeding up new employee onboarding, reduce duplication of knowledge, and prevent knowledge loss with employee turnover.
DAY 1 - Pilot Design, Planning, & Implementation:
Day one of the program, Alithya helps customers envision and plan on how they can implement Viva Topics into their environment. Then, Alithya helps the customer implement Viva Topics based on the outputs created during the envisioning and planning sessions.
- Define key business challenges and identify appropriate topics features and topics curation models to implement to improve the employee information destination.
- Identify topics usage scenarios, topic source sites, and flag sensitive content.
- Evaluate employee experience scenarios enabled through Microsoft Viva Topics capabilities.
- Map business objectives and scenarios to Microsoft Viva Topics capabilities.
- Establish key knowledge management metrics, timeline, and criteria for business leaders to produce a comprehensive Viva Topics implementation plan.
- Identify and select an appropriate pilot group for initial implementation and deployment.
- Viva Topics Implementation Plan
- Pilot group selection for initial implementation and deployment
DAY 2 - Viva Topics Training Academy:
Day two of the program, Alithya will deliver an academy to customers based on best practices for implementation, deployment, and operations of Viva Topics to ensure overall success.
- Ensure technical prerequisites are met to utilize Viva Topics to its fullest.
- Step-by-step deployment guide ensuring best practices are followed for employee experience and usability.
- Best practices for scoping Topic Discovery and managing Topic curation, including sensitive information.
- Empower your Knowledge Managers with the skills they need to vet and publish Topics discovered by Viva, as well as create their own.
DAY 3 - Enterprise Deployment and Adoption of Viva Topics:
Day three of the program, Alithya helps customers configure Viva Topics for enterprise deployment and guides them through designing and implementing a communications and training plan for increased adoption after the deployment.
- Review pilot feedback and implement desired features based off insights from early adopters.
- Perform the Viva Topics enterprise-wide deployment by creating a Teams permission setup policy for app deployment, defining Viva Topics roles, and assigning users to the roles.
- Hands-on walkthrough of the deployment of Viva Topics as an enterprise Teams application for organization wide awareness.
- Drive adoption of Viva topics by designing a custom training plan, creating training materials, and providing customized training for your predefined personas.