TCS Optumera™ | AI Powered Retail Strategic Intelligence Platform

Overview

TCS Optumera™, an AI-powered retail strategic intelligence platform, enables retailers to make value-chain optimized merchandising and supply chain decisions by making key business processes intelligent and autonomous. It infuses the power of AI into the art of merchandising and supply chain, enabling an integrated and holistic approach to making strategic decisions and optimizing the flow from supplier to stores.

By turning data into a competitive resource, TCS Optumera™ helps retailers deliver hyper-localized omnichannel experiences, reposition themselves in the market with differentiated customer value propositions, de-risk expensive investments, and respond quickly to supply disruptions, demand changes, and capacity constraints in near real time. TCS Optumera™ analyzes 1000+ sales influencing parameters such as local events, competition, weather, price, demand, demographics, affinities, shopping behavior, cost-to-serve, and inventory, in addition to traditional parameters such as past performance. The power of AI complements the intuition and creativity of business users, empowering them to simulate multiple scenarios, and make smarter and faster decisions.

TCS Optumera™ is a fit-for-purpose solution that empowers retailers to leverage its comprehensive ecosystem of solutions, business use cases, algorithms, microservices, and accelerators to drive business growth and transformation.

Solution

Built on a composable architecture, TCS Optumera™ has solutions across merchandising and supply chain that are feature rich, scalable, and highly adaptive to business dynamics:

TCS Optumera™ Macro Space Optimization: Make smart space decisions for new products and initiatives, execute store remodels at scale, and right-size store space by considering tradeoffs between assortment, price, supply chain, and execution cost.

TCS Optumera™ Unified Price, Promotion, and Markdown Optimization: Build and improve price perception, and drive market share and profitability by strategizing every aspect of pricing throughout the product life cycle.

TCS Optumera™ Omnichannel Assortment Optimization: Curate profitable and shopper-centric assortments for retail segments such as grocery, fashion, and specialty by striking a balance between variety and availability and aligning assortments with space and demand profiles.

TCS Optumera™ Self-learning Supply Chain: Maximize on-shelf availability, reduce cost to serve, and enable seamless flow of products with multi-dimensional concurrent optimization of supply chain KPIs and dynamic recalibration of replenishment plans.

TCS Optumera™ is part of the TCS Algo Retail™ suite of platforms and solutions.

Benefits

Higher growth: Drive 3-5% increase in sales and 5-7% increase in margin by optimizing product mix, right sizing space, and pricing competitively.

Lower cost to serve: Reduce cost to serve by 30% with concurrent optimization of supply chain KPIs and up to 10% reduction in working capital.

Better price perception: Protect brand positioning through strategic, responsive, and pre-emptive pricing.

Shorter time-to-market: Drive 30-50% efficiency in business processes and execute 5X strategies.

Higher availability: Achieve 1-2% higher availability while avoiding stockouts and overstocking.

Faster business value realization: Realize faster value delivery from 6-10 weeks of implementation.

Higher ROI: Make the most out of your investments with scenario simulations, strategy enhancements, and better and faster business decisions.