Frontline Worker Value Mapping for Teams: 6-Wk Assessment

Microsoft 365 and the capabilities of Teams offers Frontline workers transformational value through an ability to work more efficiently, increase service quality and stay connected to an organization's culture. AMTRA's Frontline Worker Value Mapping for Teams begins with opportunity mining and value mapping, enabling organizations to understand their best candidates to drive Frontline worker transformation. Once specific functions, processes and services have been identified, AMTRA guides organizations through a prioritization process, then gets you started with solution prototypes in the most impactful areas. Through prototyping, adoption change management and value measurement services, your organization can understand the value of enabling Frontline workers through Teams, and chart a course forward. This estimated six week engagement includes the following phases: Week 1 - Educational workshops, Opportunity Identification Week 2 - Guidance & Candidate Prioritization, Prototype Planning Week 3 - Ideation & Design Sessions, ACM Panning Week 4 - Prototype Build (Variable) Week 5 - Prototype Build (Variable) & ACM Training for Prototype Participants Week 6 - Deployment, Usage & Feedback Gathering (Variable)