The first half of this instructor-led, hands on workshop focuses on the skills needed for Microsoft Dynamics 365 CRM Customization and Configuration. (This workshop supports: Dynamics 365 Customer Engagement, Dynamics 365 Plan1, Dynamics CRM 2016, Dynamics CRM 2015 and Dynamics CRM 2013).

The second half of the workshop focuses on extension methods documented in the Microsoft Dynamics 365 CRM, developing a concise understanding of business process implementation, and workflows. In addition, the course describes how to use plug-ins.

You will have full use of a Dynamics 365 for Operations lab environment in this workshop.

Agenda

Workshop Outline

Module 1: Overview of CRM customization and configuration
Module 2: Dynamics 365 Customization and Configuration Certification Topics (Exam MB2-716)
Module 3: Dynamics 365 and Office 365
Module 4: Customizing and configuring Dynamics 365 to match your unique business requirements
Module 5: Security model (enforcing your organization’s security requirements)
Module 6: Working with Dynamics 365 solutions
Module 7: Entity and field customizations
Module 8: Entity relationships
Module 9: Customizing forms
Module 10: Views and visualizations
Module 11: Business rules
Module 12: Business process flows
Module 13: Customizing for mobile
Module 14: Building your own apps with the Dynamics 365 App Designer
Module 15: Customization Sitemap Navigation
Module 16: Customizing the Command bar ribbon
Module 17: Dynamics 365 new Client API object model
Module 18: Using the Dynamics 365 Discovery and Organization service
Module 19: Querying data and executing operations
Module 20: Custom processes (workflow) activities
Module 21: Creating plug-Ins and working with pre-built plug-ins

Note The skills covered in this workshop will prepare you to obtain certification in Microsoft Dynamics 365 CRM Customization and Configuration. (Exam MB2-716)

Dynamics 365 Custom/Dev Onsite: 5-Day Workshop

Dynamics Edge

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