Dynamics 365 Field Service: 1-Day Workshop

Dynamics Edge

This engagement will provide you with the skills to manage the Field Service modules in Microsoft Dynamics 365 (CRM 2016). Delivered at your site.

This one-day, instructor-led, workshop provides you with the skills to administer and maintain Field Service. Additionally, it is useful for individuals who manage the Dynamics 365 infrastructure or develop applications to extend Dynamics 365.


What You’ll Learn:

  • Schedule and track work-in-progress
  • Manage customer interactions
  • Improve profitability by optimizing schedules
  • Manage contracts and service scheduling
  • Manage inventory and purchasing
  • Configure and manage mobile devices
  • Configure alerts and responses

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