A trusted last mile solution assessment using Dynamics 365 Customer Service that helps increase your delivery capacity because its intuitive and efficient route planning and delivery services! The last mile delivery is defined as the movement of goods from a transportation hub to their final destination, which is commonly the end user. This is a huge difference compared to traditional delivery methods, which could last from a couple of weeks to even a few months.

Accessibility, speed, and affordability are crucial in terms of building the trust of your customers. Once you have all of this, expect an increase in your customer satisfaction rates.

Type of user that benefits from the offer -

Retail FMCG Food & Beverage Medicine Courier

The Dynamics 365 Customer Service components within the Fly Lane Solution has below offerings :

It is designed to solve last mile delivery challenges efficiently, this model is customizable, scalable and can be deployed in short time to meet the needs of top industry where last mile matters the most.

Customer's business can complete more delivers in a day with same amount of resources and stay ahead of the competition. With automated scheduling for deliveries and allocation to the right agent.

Reduced service time and operating cost - using contact less delivery and in app signature one can adopt to new norm.

Delivery vehicle route optimization takes into consideration the vehicle parameters, traffic, road constraints and accurate geo coding leading to optimal route planning in turn reducing the carbon emission and reduce the total cost.

A solution which takes in orders from Customer and provides seamless coordination between all stakeholders with automatic scheduling of orders.

Fly Lane - 4 Weeks Assessment

LTIMindtree Limited

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