Modernise Communications: 2 Day Workshop

Modality Systems

The Modernise Communications Workshop – a modular engagement to experience the vision for Microsoft Teams Phone and advanced communication scenarios.

This workshop is designed to guide you through the process of a simplified enterprise voice solution with reliable, high-quality, integrated calling. Through ‘Art of the Possible’ demonstrations, use-case design, and deep-dive planning you will obtain actionable recommendations to deploy and adopt Microsoft Teams phone. There are many 'Art of the Possible' options for this workshop; please get in touch so we can tailor it to your needs.

Agenda Day 1: Assess & Art of the Possible Day 2: Build the Plan

Assess - Gather information on current environment and practices for calling

Art of the Possible - Showcase modern calling capabilities powered by Microsoft Teams Phone

Build a Plan - Build the plan for how to deploy and adopt Microsoft Teams Phone

Workshop highlights

  • An evaluation of your current telephony and PBX needs
  • Environmental and workload analysis, including existing infrastructure and telephony state
  • Demonstration of the end-to-end
  • Microsoft Teams calling experience to showcase Microsoft Teams Phone as your telephony solution
  • Direction on how to transition various user
  • Discuss your Call Recording and Contact Centre needs and provide you with options profiles into a modern collaboration and communication environment
  • Showcase the rich portfolio of third-party applications and devices that can complement the Microsoft Teams Phone experience
  • Customised, actionable recommendations you can follow to enable and adopt Microsoft Teams Phone
  • This workshop is subject to eligibility and Microsoft approval, the workshop will be free of charge.