Customer Service Solution: 2-Day Assessment

VNB Consulting

*An evaluation of your current Customer Service processes that results in a detailed plan for Dynamics 365 for Customer Service deployment.*

This 2-day assessment is held on-site at your facility. The engagement will include meetings with the clients of your Customer Service processes, as well as IT stakeholders. ### Agenda **Day 1** Discovery and analysis of the your current Customer Service system environment. **Day 2** Creation of a detailed plan to highlight overall migration/implementation process, customizations, data migration and integration. ### Deliverables * Clear visibility into a Dynamics 365 for Customer Service implementation for your business processes. * Discovery, Analysis, and Migration/Implementation Plan.