AI Chatbot for Microsoft Dynamics: 1-Hr Assessment

With this new concept of conversational communication, chatbots have set up new dimensions and introduced new ways of doing business. Chatbots are a useful and desirable technology aimed at easing your customer’s journey.

The benefits of chatbots:

Cost Savings—Growing businesses can use chatbots to handle repetitive tasks while employees manage complex queries.

Availability 24/7—Chatbots will continue to operate on weekends and holidays, no matter what time of the day it is.

Self-service—Gone are the frustrating days of calling or emailing someone about a simple question; get your questions answered immediately.

Faster Onboarding—Great for new employees. Provide your new employees with rapid onboarding.

Deliverables

While the benefits of chatbots may seem clear, how your company should use chatbots is more complicated as it depends on the company’s line of business, and that’s where we come in.

At the end of our assessment, you will achieve the following:

• Identify which chatbots can be beneficial for your business
• Identify ways that you can reduce operational costs and automate repetitive tasks
• Develop a strategic implementation plan and budget