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Value and Competitive AdvantageCapgemini GroupVCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
+3
Applicable to:
Commerce
Customer Service
Customer Insights
1 out of 60
UNITE: Omnichannel for Dynamics Customer ServiceINFINITY TECHNOLOGY SOLUTIONSFor Customer Service Directors seeking to boost satisfaction metrics and empower agents across platforms, Omnichannel for Dynamics Customer Service offers a bespoke, adaptable omnichannel solution.
+1
Applicable to:
Customer Service
2 out of 60
Dynamics 365: 1 Tag Workshop | Arvato SystemsArvato SystemsDynamics 365 | Workshop
+3
Applicable to:
Sales
Business Central
Customer Service
3 out of 60
Dynamics 365: 2 Wochen Proof of Concept | Arvato SystemsArvato SystemsDynamics 365 | Proof of Concept
+3
Applicable to:
Sales
Business Central
Customer Service
4 out of 60
Dynamics 365: 8 Wochen Implementierung | Arvato SystemsArvato SystemsDynamics 365 | Implementierung
+3
Applicable to:
Sales
Business Central
Customer Service
5 out of 60
Omnichannel Contact Centre: 12 Wk+ Implementation for AI-driven Customer SupportEnterprisecloudDeliver Seamless, AI-Powered Customer Support with Dynamics 365
Transform Customer Service with Microsoft Omnichannel Contact Centre
Transform Customer Service with Microsoft Omnichannel Contac
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
6 out of 60
TruNorth Dynamics Discovery Call for Dynamics 365TruNorth DynamicsTransform your business with TruNorth Dynamics' personalized solutions and expert guidance using Dynamics 365
+3
Applicable to:
Sales
Customer Service
Project Operations
7 out of 60
Dynamics 365 Customer Service Express - Implementación en 1 mesAW LatamSolución Express para la gestión del Servicio al Cliente
+1
Applicable to:
Customer Service
8 out of 60
Copilot 1wk Activation Assessment: Dynamics 365 Customer ServiceVelradaPrepare your organisation for the capabilities of Copilot in Dynamics 365 Customer Service
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
9 out of 60
Dynamics 365 & Power Platform ImplementionSiroccoUse intelligent insights to power digital transformation through Dynamics 365 Sales, Customer Servicde and Power Platform
+3
Applicable to:
Sales
Customer Service
Power Apps
10 out of 60
From On-premises to CloudSiroccoThis assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
+3
Applicable to:
Marketing
Sales
Customer Service
11 out of 60
Enterprise Service Management for D365: 12Wk + ImplementationEnterprisecloudMicrosoft Dynamics 365 for IT Support, Customer Service and Employee Service.
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
12 out of 60
Dynamics 365 CRM Sales Implementation Package 4-Week PackageUniverseitWe will help you setup and implement your Sales module in Dynamics 365
+3
Applicable to:
Sales
Customer Service
Customer Insights
13 out of 60
Safety & Recall SolutionTech Mahindra LimitedThe platform captures safety alerts from various data sources, processes for issue detection, and integrates with customer care functions to improve operational efficiency and customer satisfaction.
+3
Applicable to:
Customer Service
Power BI apps
Power Apps
14 out of 60
Copilot Studio: 1-Day WSCrm - Konsulterna i Sverige ABOptimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.
+3
Applicable to:
Sales
Customer Service
Power Virtual Agents
15 out of 60
Subscribe.NxtTech Mahindra LimitedA subscription-based platform to manage products and services
+3
Applicable to:
Finance
Sales
Customer Service
16 out of 60
Autonomous Agent Website Q&A WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVTThe goal of this workshop is to empower organizations to enhance website interactions using Microsoft Copilot by implementing both structured and dynamic conversational approaches.
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
17 out of 60
Facebook Copilot Agent Innovation WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVTThis workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Deploy your Copilot for Service for Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeksBizappBoost business productivity by embedding advanced AI for Services capabilities into Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeks applications within 4 weeks.
+3
Applicable to:
Customer Service
Field Service
Project Service Automation
19 out of 60
AI-Powered Contact Center and Voice TransformationBizappTired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
20 out of 60
Factor Quick Start for Dynamics 365 Customer ServiceFactor TechModern service desk solution deployed in 5 weeks by Australian Microsoft specialists. Maximise Dynamics 365 Customer Service with FormFactor integration and AI-powered Copilot features.
+3
Applicable to:
Customer Service
Power Apps
Power Pages
21 out of 60
Salesforce to Microsoft Dynamics 365 Migration Workshop & AssessmentSikich LLCThis workshop is for Salesforce users who want to evaluate a move to Dynamics 365 CRM
+3
Applicable to:
Marketing
Sales
Customer Service
22 out of 60
CX Success Program Diamond SubscriptionCongruentX LLCThe Diamond plan is our most comprehensive offering, perfect for organizations that want to go beyond CRM adoption and optimization to drive real business outcomes
+3
Applicable to:
Sales
Customer Service
Power Apps
23 out of 60
Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessmentAxapta MastersAutomate Invoice Capture with Microsoft Dynamics 365 Finance
+3
Applicable to:
Finance
Customer Service
Power Apps
24 out of 60
Axapta Masters Contact Center Solution - 2 days assessmentAxapta MastersEnhance customer interactions with an AI-powered, cloud-based contact center solution that streamlines communication, boosts agent productivity, and drives operational efficiency.
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
25 out of 60
HCLTech's Nuance to Microsoft Dynamics 365 CCaaS Migration Assessment ServicesHCL America Inc_HCLTHCLTech's Nuance to Microsoft Dynamics 365 Contact Center Migration Factory help enterprises transition from legacy contact centers to Microsoft Dynamics 365 Contact Center, first co-pilot solution.
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
26 out of 60
CX Success Program Gold SubscriptionCongruentX LLCCRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more
+3
Applicable to:
Sales
Customer Service
Power Apps
27 out of 60
Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.CongruentX LLCUnlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
+3
Applicable to:
Sales
Customer Service
Power Apps
28 out of 60
Alfapeople: Digital Contact CenterALFAPEOPLEModernize customer engagement with Dynamics 365 Contact Center, Power Platform, and Azure
+1
Applicable to:
Customer Service
29 out of 60
SalesForce to Dynamics 365 Migration AssessmentBizappStreamlined migration from SalesForce to Dynamics 365, optimizing costs and data integration
+3
Applicable to:
Marketing
Sales
Customer Service
30 out of 60
CRM for BankAwara IT Kazakhstan LLPOptimize your Bank’s performance with a comprehensive Dynamics 365 solution — CRM for Banking, with integrating credit automation, customer insights and cross-sales.
+3
Applicable to:
Sales
Customer Service
Power Automate
31 out of 60
Dynamics 365 Customer Service ImplementationZion Cloud SolutionsSecure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers
+3
Applicable to:
Customer Service
Power Automate
Power Apps
32 out of 60
Modern Experience - Dynamics 365 Sales, Marketing, & ServicesSonata Software Ltd.Transform Your Customer Experience with Sonata’s Modern Experience Solutions using Dynamics 365 Sales, Marketing, & Services.
+3
Applicable to:
Marketing
Sales
Customer Service
33 out of 60
CRM for BrokersAwara IT Kazakhstan LLPOptimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.
+3
Applicable to:
Sales
Customer Service
Customer Insights
34 out of 60
Dynamics 365 Rapid Rollout ImplementationEllipse SolutionsGet to go-live faster and start utilizing your new solution with Dynamics 365 Rapid Roll-Out!
+3
Applicable to:
Marketing
Sales
Customer Service
35 out of 60
CRM for Contact CenterAwara IT Kazakhstan LLPUnified omnichannel contact center on Dynamics 365 with AI‑powered assists, predictive staffing, and real‑time dashboards
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
36 out of 60
Implementation of Dynamics 365 Contact Center and Microsoft AI Service Agents by C-venC-ven TechnologiesModerniza tu centro de contacto con una solución omnicanal basada en Dynamics 365 Contact Center. Habilita a tus agentes con inteligencia artificial integrada a través de Microsoft Copilot
+1
Applicable to:
Customer Service
37 out of 60
Microsoft Copilot for Customer Service: Quicker Resolutions, Happier Customers - 1 Hr. WorkshopWebSan Solutions Inc.This workshop shows how Microsoft Copilot in Dynamics 365 Customer Service helps agents summarize cases, draft responses, detect sentiment, and suggest solutions—all while reducing manual effort.
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
38 out of 60
Microsoft Dynamics 365 Contact Center Deployment & Managed ServicesNasstarNasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Apps
39 out of 60
Microsoft Dynamics 365 Copilot: Tailored 4-Week ImplementationConfiz LimitedKickstart your AI journey with a focused 4-week engagement to implement Copilot for Dynamics 365, aimed at integrating AI capabilities into your core service operations.
+3
Applicable to:
Sales
Customer Service
Customer Insights
40 out of 60
BDO Dynamics 365 Transformation Toolkit for Wholesale DistributionBDO Digital, LLCTransform your business with BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution
+3
Applicable to:
Supply Chain Management
Business Central
Customer Service
41 out of 60
BDO Dynamics 365 Transformation Toolkit for ManufacturingBDO Digital, LLCTransform your business with BDO Dynamics 365 Transformation Toolkit for Manufacturing
+3
Applicable to:
Supply Chain Management
Business Central
Customer Service
42 out of 60
Hexaware Digital Contact Center and CX TransformationHexaware TechnologiesEmpowering customer engagement and enhancing customer experience with Microsoft Dynamics 365 Digital Contact Center and contact center augmentation.
+3
Applicable to:
Customer Service
Customer Insights
Customer Voice
43 out of 60
Integration Solution Workshop for Dynamics 365 and Power PlatformxRM TechnologiesDetail architectural overview workshop to plan, design and estimate the highly scalable integrations solution for Dynamics 365 with other business systems using Microsoft Azure.
+3
Applicable to:
Sales
Customer Service
Field Service
44 out of 60
Dynamics 365 - 311 Modernization AssessmentUpzoidsAssess your municipality’s 311 service management capabilities and receive a tailored modernization roadmap aligned with Microsoft Cloud technologies.
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Pages
45 out of 60
Dynamics 365 Sales Service: 6 Weeks Proof of ConceptUpzoidsDrive smarter, faster sales execution with a ready-to-deploy Dynamics 365 Sales PoC designed to validate value in just 6 weeks.
+3
Applicable to:
Sales
Customer Service
Customer Insights
46 out of 60
UpCITY 365 ServiceUpzoidsSimplify how your city manages citizen service requests
+3
Applicable to:
Customer Service
Power Virtual Agents
Power Pages
47 out of 60
Atos || Citizen 360 SolutionAtos International SAS360-degree citizen view with real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measure
+3
Applicable to:
Marketing
Customer Service
Field Service
48 out of 60
BDO Dynamics 365 Transformation Toolkit for Non-ProfitBDO Digital, LLCTransform your business with BDO Dynamics 365 Transformation Toolkit for Non-Profit
+3
Applicable to:
Marketing
Customer Service
Customer Insights
49 out of 60
Website ROI EvaluationAvanade, Inc.Avanade’s three-week Website ROI Evaluation helps you examine your current ecosystem and future goals to build an actionable plan designed to deliver greater value from your digital investments.
+3
Applicable to:
Sales
Customer Service
Customer Insights
50 out of 60
BDO Dynamics 365 Transformation Toolkit for Banks and Credit UnionsBDO Digital, LLCTransform your business with BDO Dynamics 365 Transformation Toolkit for Banks and Credit Unions
+3
Applicable to:
Finance
Customer Service
Power BI apps
51 out of 60
AI-Powered Customer Service EvaluationAvanade, Inc.Designed help you identify the highest business impact initiatives for modernizing the contact center and making the case for modern, AI-powered customer service.
+3
Applicable to:
Sales
Customer Service
Customer Insights
52 out of 60
Dynamics 365 Support As-a-ServiceAvanade, Inc.Dynamics 365 Support As-a-Service is a scalable, cost-effective subscription service for managing critical business applications.
+3
Applicable to:
Supply Chain Management
Finance
Customer Service
53 out of 60
Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAINConsigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware
+1
Applicable to:
Customer Service
54 out of 60
Copilot Features in Dynamics 365 Business CentralTruNorth DynamicsThis course offers a comprehensive overview of Microsoft Copilot within Dynamics 365 Business Central, empowering participants to integrate AI into their daily workflows
+2
Applicable to:
Business Central
Customer Service
55 out of 60
Dynamics 365 CRM, Marketing & Service Readiness Assessment – Experience DigitalExperience DigitalA free session to review your sales, marketing, and service processes. We'll assess how the Dynamics 365 suite of applications can work for you and provide clear, practical recommendations.
+3
Applicable to:
Sales
Customer Service
Customer Insights
56 out of 60
Assessment para Contact Center Dynamics 365 – 1 SemanaAW Latam¿Tu centro de atención necesita una revolución digital? Evaluá con nuestros expertos si Dynamics 365 Contact Center es la respuesta.
+1
Applicable to:
Customer Service
57 out of 60
Envisioning Gratuito: Explorá el potencial de Contact CenterAW LatamDescubrí cómo transformar tu atención al cliente con IA y omnicanalidad
+1
Applicable to:
Customer Service
58 out of 60
CCaaS AssessmentHitachi SolutionsThis assessment includes a strategic goals document, epics/features backlog, and a blueprint presentation with high-level design and roadmap aligned to business objectives.
+1
Applicable to:
Customer Service
59 out of 60
Implementación Fast Contact Center y Customer ServiceAW LatamLevantá tu Contact Center en 4 semanas con Dynamics 365 con IA
+1
Applicable to:
Customer Service
60 out of 60