ODT Service is simplified equipment service delivery app built for Dynamics 365 Business Central that handles equipment repairs, service operations, inspections, budgets, and planned maintenance. By extending Microsoft’s job module, ODT Service delivers the advanced service capabilities you need to accurately track service jobs, manage service budgets, enhance customer service, and increase your margins.

Real-Time Service Tickets
Create and modify service work in a simple work order format.

Track Equipment Repair History
Access complete service history for all service units with links to service tickets.

Setup Scheduled Maintenance
Easily manage maintenance plans and perform return inspections with configurable interval types.

Accurately Manage Service Budgets
Stay on budget and protect your margins by comparing actual costs to budgeted template costs.

Create Flexible Service Templates
Produce detailed multi-level service and maintenance templates by equipment type.

Connect from Anywhere
Give your employees instant mobile access from their phone, tablet, or browser to provide better service from anywhere.

Seamless Integration with ODT Rentals
The service app can optionally be connected to ODT Rentals, our all-in-one equipment rentals solution for Business Central.

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Supported Editions:

This app supports both the Essential and Premium editions of Microsoft Dynamics 365 Business Central

Supported Countries:

The United States and Canada

Supported Languages:

English (United States, Canada) and French (Canada)

ODT Service (USA/CAN)

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