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Directly

Directly

Better answers, from beyond the contact center.

Directly’s gig economy and AI platform helps you transform customer service by systematically tapping highly skilled product experts from your customer and partner ecosystem. The Directly platform powers any digital channel—web, email, chat, social, messaging, or native mobile applications. All activities associated with each ticket will push back to your Dynamics database on your predefined events, making the Directly platform a seamless part of the overall customer service operations.
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https://gallery.azure.com/artifact/20151001/directly.directly.1.0.1/Artifacts/SampleImage/535c6d3a-7153-4164-bea6-f59c6eb7bdf1.png
https://gallery.azure.com/artifact/20151001/directly.directly.1.0.1/Artifacts/SampleImage/9b9829de-4959-4f50-9472-db8b4209d9fd.png