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Unbabel Translate

Unbabel

Get fast, native-quality translations of your tickets while lowering your costs.

Who said language had to be barrier?

There’s never been a simpler, more reliable way to translate your support tickets.

Powered by state-of-the-art AI and a worldwide community of translators, Unbabel delivers translation at enterprise scale. We help you serve customers in any language, with fast, native-quality translations of your customer support tickets without changing your Microsoft Dynamics 365 workflow.

Customers are happier interacting in their native language and timely multilingual support paves the way for a smoother customer experience — as well as improved first-reply, handling time, backlog, and CSAT.

Global businesses including EasyJet, TomTom, Under Armour, and Rovio trust Unbabel to deliver native-quality translations of customer support tickets at scale.

With Unbabel, Skyscanner saw its CSAT increase from 75% to 92% in a year.

Your agents bring the support skills. We bring the language skills, no changes to your workflow required. Unbabel helps you build leaner, happier teams and put your resources towards strategic initiatives.

Unbabel for Microsoft Dynamics 365 helps your enterprise delight customers and empower teams in every language you need.

Key Benefits

  • Boost your CSAT scores by helping your global customers in their own language.
  • Scale your multilingual support at lower cost. We can handle peak-season volumes and help you cover long-tail languages – no matter where you're based or which agents are on shift.
  • Build a more effective, scalable, and flexible team by recruiting your agents for their support skills, not their languages.

Key Features

  • Unbabel just goes with your Microsoft Dynamics 365 workflow, allowing you to provide comprehensive multilingual coverage without changing your current support processes.
  • Unbabel combines artificial and human intelligence to bring you native-quality translations, consistently outperforming machine translation engines.
  • Our domain localization and glossary features ensure that you sound like yourself — and like a native — in every language.
  • Unbabel is fully GDPR compliant, automatically detecting and redacting sensitive data to protect your customers’ privacy.

Get started with Unbabel


Unbabel requires an account and subscription. To learn more and speak to our team, please visit our website or email sales@unbabel.com.

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