Microsoft Cloud for Financial Services integrates cloud services across Microsoft Azure, Microsoft 365, Microsoft Dynamics 365, and Microsoft Power Platform underpinned by an industry data model, with new capabilities and customizations unique to the financial services industry.

VeriPark has created offerings on top of Microsoft Cloud for Financial Services to provide additional insight into the customer’s relationship with the bank to drive proactive actions in different areas from cross-selling to servicing to compliance.

Banking Customer 360 App is an extension to Unified Customer Profile (UCP - part of Microsoft Cloud for Financial Services). A visual representation of key financial indicators provides insight into where the customer stands against the bank’s policies and thresholds:

Real-Time Balances
Real-Time Transactions
Visual Indicators
Utilized Products
Customer 720
Customer Alerts
Customer Complaints & Service Requests
Customer Opportunities
Interaction Timeline

Key Benefits

Deepen customer knowledge with consolidated data
Take proactive actions with alerts
Increase cross-sell and up-sell with targeted and personalized offers
Track and stay informed of customer interactions with your bank
Increase compliance

VeriTouch Customer 360 on Microsoft Cloud for Financial Services

作者 VeriPark