Journey Automation
作者 SOFTEL Communications Inc
Journey Automation provides automated processes implementation to support end users.
Journey Automation is a vendor-hosted solution native to Microsoft Teams. It supports end users through an enterprise-scale change and helps them move through a process with a step-by-step approach that is completely automated (a "journey").
Journeys can be applied to different use cases - such as Corporate and HR Communications, Employee Onboarding, and User Training for the adoption of a new technology or systems.
Journey Automation can be integrated with Incident Management Systems (IMS), Customer Relationship Management (CRM) systems, and Learning Management Systems (LMS). The core architecture is supported by Azure business intelligence components to provide interactions with end users in natural language, while embedded telemetry allows for monitoring, auditing reporting, and actionable intelligence to management and administrators.
The offer includes the deployment and setup of Journey Automation, access to the Admin interface, embedded telemetry, Power BI reporting (based on use case), and ongoing management, maintenance, and support.
加载项功能
- 可通过 Internet 发送数据
- 此外接程序可以访问活动邮件中的个人信息，如电话号码、邮寄地址或 URL。此外接程序可能会将此数据发送给第三方服务。将无法读取或修改邮箱中的其他项目。