https://store-images.s-microsoft.com/image/apps.37319.9489ec48-5663-40f9-9a68-30bd3a7f6aa9.c020cd6b-0d69-4765-a1ac-26ca7ce814da.af5ca0c5-a528-4258-83fe-cf3cbca96820.png

HelpDesk Portal

作者 Cloudlas Solutions

(11 评分)

Manage your help desk/support tickets in the organization

Help Desk Portal is a ticketing system designed exclusively for SharePoint and Microsoft 365 environments. It allows users to create, assign, track, and manage support tickets with automated updates, all within your existing SharePoint infrastructure

Attractive features:-

  • Support for SharePoint Webpart, Full-Page webpart components

  • Support for Teams Tab

  • Timeline view for tickets

  • Comments feature on tickets

  • Customizable Statuses, priorities, categories and subcategories of tickets

  • Email notifications on ticket updates

  • Customizable email templates

  • Attach supporting documents associated with the tickets

  • Frequently asked questions (FAQs)

  • Advance search for tickets

  • Generate reports on tickets over a period of time

  • Export tickets as excel files

  • Apply your own styles to match your SharePoint site branding

Security:-

  • We do not access, store, or transmit your data

  • All data processing remains inside your SharePoint site

  • No external servers, APIs, or integrations involved

  • Visualizations reflect real-time SharePoint list data securely

Notes:-

  • This is a 30 days trial version, please reach out to Cloudlas support team for the license

  • Supported browsers are Microsoft Edge, Chrome and Firefox.

  • We stopped supporting internet explorer

Please feel free to reach out to cloudlas.com for customizations and support. We are here to help you!

概览

https://store-images.s-microsoft.com/image/apps.30792.9489ec48-5663-40f9-9a68-30bd3a7f6aa9.c906500a-bf42-4526-8508-e77223dd000c.f271cb1c-753f-469f-9393-6551d52c65cd.png
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https://store-images.s-microsoft.com/image/apps.50806.9489ec48-5663-40f9-9a68-30bd3a7f6aa9.c906500a-bf42-4526-8508-e77223dd000c.7ceed3de-9825-4c3e-a940-b8cd95008873.png
https://store-images.s-microsoft.com/image/apps.41519.9489ec48-5663-40f9-9a68-30bd3a7f6aa9.c906500a-bf42-4526-8508-e77223dd000c.f325fa3d-de18-40b8-aa88-794576d119e6.png
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https://store-images.s-microsoft.com/image/apps.7886.9489ec48-5663-40f9-9a68-30bd3a7f6aa9.c906500a-bf42-4526-8508-e77223dd000c.8c5c69f8-67cb-48fd-b6a1-57f3c3aacc94.png