Connecting with customers using Teams Voice and multiple digital channels

Buzzeasy orchestrates seamless customer engagement, using AI, Bots – and one-to-one interaction. It’s time for customers to enjoy the benefits of great, joined-up customer care across every channel, on every device. And with instant access to live assistance when it matters most, it’s never been easier to engage, assist, and connect with customers.

Buzzeasy from Geomant transforms Teams into a multichannel contact centre, enabling voice and digital customer interaction. Utilising the Teams infrastructure, we have added multiple inbound and outbound interaction channels to extend collaboration beyond the enterprise. Anyone in your organisation who has Teams can become a customer service agent – wherever they are working!

Plays well with others

Powered by API architecture, Buzzeasy integrates and connects with all your existing tools and channels – seamlessly.

Buzzeasy Contact Center for Teams

作者 Geomant