https://store-images.s-microsoft.com/image/apps.58041.babe499a-f537-4ac6-b62f-dff2ceed7ba0.45fe007c-ffe6-4e62-b1c3-238303a44176.8c10a370-c4ef-4c99-ac87-489749ecee6d

Ticketing As A Service | Certified Ticketing System

作者 kitameraki limited

Microsoft 365 Certified

Certified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets

- Global (US) Version - Specifically designed for organizations that require their data to remain within the USA to comply with local data sovereignty laws, industry regulations, and standards such as HIPAA, this version also benefits organizations in the North America and Latin America regions by delivering faster performance.


Ticketing As A Service is a Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.

Requests to other Teams can easily be forgotten or lost among other tasks, leading to poor service and waste. By rolling out a Ticketing As A Service in your company, you empower your Teams to deliver great services to the rest of the employees.

Trust the only ticketing system that has achieved Microsoft 365 Certification to keep your data secure, confidential, and compliant.


Key Benefits:

  • Keeps Records and keeps you Organized
  • Helps Prioritize Requests
  • Creates Easy Communication
  • Accelerates Resolution
  • Tracks Time which enables Performance Analysis
  • Support multi-languages (English, French, Spanish, Portuguese, German, Korean, Italian, Japanese, Chinese, Indonesian, Arabic, Netherland, Hindi)
Benefits for Many Teams:

The Ticketing App is NOT ONLY for the IT Team. No matter what your industry is and company size, any Team that provides an internal service to the rest of the employees can benefit from a Ticketing App. Here are few examples:

  • HR team: raising claims / submitting questions such as leave request balance, about insurance benefits
  • Marketing team: submitting requests such as creation of new marketing tool, design
  • Legal team: submitting request such as drafting / reviewing contract
  • IT Help desk: submitting requests / issues / incidents such as bug in a software, trouble with the printer, purchase of new laptops

Click the Get It Now / Subscribe button to boost your teams efficiency and productivity.


Key Features:
  • Raise a ticket and manage it until resolution
  • Instant notification through Chat and Email
  • Tickets are confidential to other users
  • Configure custom Fields and custom Workflow
  • Support users outside of your Teams org using email
  • Dashboard and XL/CSV Export
  • Create as many Ticketing instance you need (IT, HR, Customer care, etc.)
  • API Interface
  • Support multi-languages (English, French, Spanish, Portuguese, German, Korean, Italian, Japanese, Chinese, Indonesian, Arabic, Netherland, Hindi)

Features Integrated with Microsoft Teams:

Unlike most Apps and Web Tools you will find in the market, our Productivity Apps have been designed since inception to work within Microsoft Teams, which brings a set of unmatched benefits:

  • Microsoft Teams Native Development
  • Simple & Intuitive UI
  • Multi-Channels
  • Web, Desktop & Mobile App Ready
  • Microsoft Single Sign On
  • Microsoft 365 Security & Compliance
  • Microsoft Azure High Availability
  • Ready for Analytics

    Important: That purchase should be done by admin and purchase flow will not be completed if an active subscriptions exist for the tenant.

概览

https://store-images.s-microsoft.com/image/apps.25604.babe499a-f537-4ac6-b62f-dff2ceed7ba0.45fe007c-ffe6-4e62-b1c3-238303a44176.dbaaf1eb-95ab-4989-b30e-170980db56ee
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https://store-images.s-microsoft.com/image/apps.24648.babe499a-f537-4ac6-b62f-dff2ceed7ba0.45fe007c-ffe6-4e62-b1c3-238303a44176.7163f522-145f-4693-afca-59c50c0c8a4a
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https://store-images.s-microsoft.com/image/apps.51502.babe499a-f537-4ac6-b62f-dff2ceed7ba0.45fe007c-ffe6-4e62-b1c3-238303a44176.ba1bf230-8a37-43d1-a4d0-aef1aa10831a
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https://store-images.s-microsoft.com/image/apps.56503.babe499a-f537-4ac6-b62f-dff2ceed7ba0.45fe007c-ffe6-4e62-b1c3-238303a44176.d701e010-2087-4cc9-ac4b-53978a54c74c
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https://store-images.s-microsoft.com/image/apps.13448.babe499a-f537-4ac6-b62f-dff2ceed7ba0.c40b6e2b-7483-4ba9-8d65-729264edbb4a.485f4801-6098-43df-b04b-c7e70d48e94e
https://store-images.s-microsoft.com/image/apps.26985.babe499a-f537-4ac6-b62f-dff2ceed7ba0.c40b6e2b-7483-4ba9-8d65-729264edbb4a.3330db00-5c71-420e-b138-b53732e8dbf4
https://store-images.s-microsoft.com/image/apps.61640.babe499a-f537-4ac6-b62f-dff2ceed7ba0.c40b6e2b-7483-4ba9-8d65-729264edbb4a.01a3320c-cf8d-4c8d-b4c2-30d6f8d4d5b4
https://store-images.s-microsoft.com/image/apps.27460.babe499a-f537-4ac6-b62f-dff2ceed7ba0.c40b6e2b-7483-4ba9-8d65-729264edbb4a.f8470565-6d03-49ae-ac7d-4d7cb2dd1efb
https://store-images.s-microsoft.com/image/apps.9138.babe499a-f537-4ac6-b62f-dff2ceed7ba0.c40b6e2b-7483-4ba9-8d65-729264edbb4a.8b94c19d-e1f5-4982-a3d6-ed0187126c3c