Microsoft Teams has become the ultimate tool for enterprise collaboration and productivity. By integrating it with outbound calling you gain the telephony features your business needs to take communication with colleagues and customers to the next level. Prodec Networks' Direct Routing solution for Microsoft Teams Calling integrates enterprise-grade calling (PSTN) capabilities and telephony features within your Microsoft Teams client. It provides a solution that can integrate with the customer’s existing PBX systems for an easy transition to the cloud. It’s solution is more flexible and cost effective, allowing your staff to securely make and receive external calls using the Microsoft Teams app on any device, wherever they are.
PRODEC’S HYBRID SOLUTION FOR TEAMS CALLING
Prodec Networks’ Direct Routing architecture has been designed to provide customers with the option to integrate their existing PBX phone system with Microsoft 365 to enable external calling within the Teams app. These hybrid platforms allow businesses to maximise the value of their existing PBX investment whilst gaining additional flexibility and functionality from Microsoft's best-of-breed collaboration tools. It's an easy and effective way of consolidating communication tools into a single platform to help streamline workflows, increase workforce productivity and lower costs.