The app helps software and business teams to work better together by linking Microsoft Teams chats and conversations to Jira or Jira Service Management issues.
- Start a conversation or chat directly in your Jira issue: Involve team members or customers who don’t work primarily in Jira.
- Replies from Teams will be displayed automatically in Jira – and vice versa.
- You can search for and share a Jira issue in your Microsoft Teams channel and start a conversation. All replies will be displayed in Jira.
- Use our customer portal in Teams to create support tickets for Jira Service Management Cloud. Your support sees any new requests in JSM and can work on them.
Note: Requires a Jira Cloud, Server or Data Center account and a subscription to “Microsoft Teams for Jira – Smart Connect” in the Atlassian Marketplace.