Splashtop SOS

Splashtop is integrated with Microsoft Teams to enable your technicians to remotely support your users using the Splashtop SOS service.

You can easily initiate a remote desktop connection to your users' computers to provide support, directly from within chat window. It takes only a few clicks to start a session. After the support case ends, you can check session history on Session Logs tab. Your users do not need to have any software pre-installed for all this to work.

Splashtop On-Demand Support is a solution optimized for MSPs and IT professionals looking for a fast and user-friendly remote support solution, with high performance and robust security.

Key features

• Easily start a remote session to the users' computer from within a chat.
• Full Splashtop features are supported in a remote session, e.g. file transfer, remote reboot, chat, multi-monitor, copy-and-paste, share technician desktop, etc.
• Review the session logs directly on your Teams UI.
• Remote sessions are fully encrypted.

Useful links

• Get started: link
• Contact us: feedback@splashtop.com
• Help support site: link
• Sign up: https://www.splashtop.com/sos