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MrVoip
بواسطة Cal4Care
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Mr. VoIP app for Microsoft Teams allows your agents to manage their calls from the Teams
The Mr. VoIP app for Microsoft Teams allows your agents to manage their calls and chats from the Teams dashboard. This app is a bridge between 3CX and Teams offering a seamless experience between the two platforms.
Contact and Call Management
Click2Call
Make and receive calls
Transfer calls
Access call history
Log-in and out of call queues
View and manage contacts
Forward customers to the agent survey tool
Call logging and notes
Internal and External Chats
The app offers integration for your company chat platforms:
Internal chats between colleagues
Website live chat with your website visitors
WhatsApp integration
Facebook integration
System Requirements:
3CX Version 16 and above
Omnichannel Account
Mr.VoIP License (if required)
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لمحة سريعة
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