Gain visibility and control over your entire Order-to-Cash processes with a single vendor.

VISIBILITY ACROSS ALL PROCESSES
360° visibility over the customer relationship for Finance & Admin

Dynamic & customizable dashboards aggregating data across the O2C cycle
Customer Management page listing orders, invoices, delivery notes, payments, etc or the customer total credit exposure

ARTIFICIAL INTELLIGENCE ENABLING AUTOMATION AND PREDICTABILITY
Gain immediate and anticipated performance analysis across all departments and customers

AI-driven data recognition on orders & remittances
Anomaly detection on order quantities
Order predictions
Payment predictions & collections forecast

EMPLOYEE EXPERIENCE
Eliminate tedious tasks and maximize collaboration across all departments from Customer Service to Accounts Receivable

Easy access to orders for AR Specialists and collectors
Access to credit information and invoices for CSRs
Tracked internal conversations on orders, across departments

INVESTMENT IN CUSTOMER EXPERIENCE
Making it easier for customers to conduct business with you

Self-service portal allowing customers to have visibility on order status and account statement, and to collaborate with your supplier when placing orders, paying invoices or opening claims.
Mobile capabilities to place and track orders

Esker Order-to-Cash Automation

от Esker SA