https://store-images.s-microsoft.com/image/apps.58690.04bd0b70-4312-4c61-bbfa-4e7c1f771831.09f99552-258f-4bf6-9077-1244c116dea3.59331ee1-c5da-4052-8298-e2339c8b988e

Infosys_REF-OR-M Citizen Safety Services

de Infosys Limited

Digitizing Citizen engagement with Case, Investigations Differential Response and Virtual Assistant

The REF-OR-M Citizen Safety Services Solution, based on the REF-OR-M framework offers a pre-configured, end-to-end reference solution, tailored to suit Customer Engagement and Services for management of reports of abuse or neglect of citizens.

Our solution provides components for efficient Citizen engagement and experience with service metrics, Omni channel case and SLA management, customer facing virtual assistants, AIML based targeting, personalization, risk assessments, safety assessments, risk scoring, health records and collaboration for enhanced high-value interactions with mobility for easy reporting and self service

D'una ullada

https://store-images.s-microsoft.com/image/apps.9253.04bd0b70-4312-4c61-bbfa-4e7c1f771831.09f99552-258f-4bf6-9077-1244c116dea3.456578d1-31b5-40a7-9f0a-b033875140cf
https://store-images.s-microsoft.com/image/apps.40525.04bd0b70-4312-4c61-bbfa-4e7c1f771831.09f99552-258f-4bf6-9077-1244c116dea3.c62329f8-02c5-4b84-ad0b-c96617130d28
https://store-images.s-microsoft.com/image/apps.16078.04bd0b70-4312-4c61-bbfa-4e7c1f771831.09f99552-258f-4bf6-9077-1244c116dea3.80bebd6b-0981-4ac3-a816-0a778bc352cd