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Aircall for Microsoft Dynamics

Aircall

Your phone system reinvented.

Aircall empowers teams to ace every call with a phone system specifically built for their favorite business tools.

THE PHONE SYSTEM FOR SALES AND SUPPORT

- Place and take calls, anywhere and integrate to your business tools
- Desktop and mobile apps for the modern business — no clunky desk phones 
- Instantly obtain phone numbers in over 40 countries to go global in a minute
- Easily add and remove users based on your needs — no IT required
- Access advanced call center analytics on agent and team productivity

AIRCALL AND MICROSOFT DYNAMICS

Integrate your phone solution and your Microsoft Dynamics CRM to empower your sales and support teams to add data and context to their phone conversations.

GET CALLER INFORMATION BEFORE PICKING UP

The caller’s name, company, and contact history appear in Aircall as soon as the phone rings, so account owners or customer service agents can provide quick and personalized service. Then link to Microsoft Dynamics with one click.

SIMPLIFY WORKFLOWS AND MINIMIZE MANUAL ENTRY

Log call details in real time and set triggers for lead, contact or account creation. Cases and contacts are automatically created in Microsoft, saving time switching between applications and logging calls.

QUICK SET UP

Admins will be able to turn on the Microsoft Dynamics + Aircall Integration directly from the Aircall dashboard. Three to hundreds of agents can use Aircall, making it the phone system for scaling businesses.

GET WORK DONE FASTER

Allow your agents to distribute calls across your team. Collaborate on calls through the shared inbox, comment on calls or assign them to the right teammate. Tag calls to better keep track of your call activity, and access real-time analytics in the Admin Dashboard.
 
Call cascading and call routing features will ensure no call goes unanswered and you're always matching your customer's timezone. IVR, warm transfers and the live activity feed will let you run operations smoothly. 

THE PHONE SYSTEM FOR TEAMS

Using Aircall with Microsoft Dynamics will supercharge your team capabilities. If you are looking to unify your phone systems across sales, support and other teams, Aircall is for you. 
 
With our Microsoft Dynamics integration, you will never have to do manual data entry again. Monitor calls and track performance to help your team ramp up and be there at the right time.  
 
No hardware or hidden fees, and a tech savvy customer support always available to assist you with any of your needs.
 
Ask us for a demo or check it out yourself during our free trial.
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