Omni-channel Recommender
The Omni-channel Recommender predicts the taste of consumers and matches products and services with the assortment of our clients. Connect all available data to get deep customer insights

Implement these personalized recommendations over a variety of channels

solution offers a personalized omni-channel experience to the consumer

General

DEEPLY UNDERSTAND CONSUMER NEEDS

Consumer predictions give a deep understanding of your consumers' individual needs and behavior.

PERSONALIZE THE CUSTOMER JOURNEY

Turn these predictions into actions and consistently personalize your offers and services throughout the customer journey.

OPTIMIZE CUSTOMER LIFETIME VALUE

Offer a personalized omni-channel experience and increase revenue, conversion rates and customer satisfaction. Resulting in a higher customer lifetime value.

Recommendations

Every consumer is unique, has different needs and thus requires an individual approach. It is important that the consumer feels understood and has a consistent experience over all touch-points. This solution empowers you to deeply understand your customer's needs and behavior, predict the most relevant products in your assortment based on your customer's taste and determine the best time to communicate these recommendations through the most effective channel.

This application is available in English and Dutch. Terms of use is in non-English

Omnichannel content and offering recommender

Autor: Building Blocks