Local Authority Digital Transformation toolkit - no code council control
'my account' customer account single sign-on via social media/email/mobile
Personalised and customisable FAQ for individual citizens, mobile-responsive
Ability to search for online forms/pre-populate/save for later
Self-serve, track requests, check progress, SLAs - all digital 24/7
Generic and dynamic Broadcast function for highly personalised citizen engagement
Sophisticated integration with back-office systems where APIs are available
Integral functionally-rich workflow and EDMS functionality
End-to-end transactions, facilitates avoidable contact, speedier service
Wellbeing functionality to enable effective self-serve social prescription

OneVu Citizen Account

Autor: IEG4 Ltd