Re:Call provides a straightforward and reliable solution for businesses that need to record and replay mobile voice and SMS communications; whether it’s for regulatory compliance, for training or for improving customer experience.
Re:Call is easy to buy and it takes less than 2 minutes to set up, users simply download the app from the appropriate app store. Once installed, the Re:Call app sits alongside the mobile device’s native dialler and can be accessed by the user for any calls and SMS messages that need to be recorded. Recordings are stored securely in the Microsoft Azure cloud and are immediately available for retrieval and replay via a web based portal.
Unlike other recording services, Re:Call is not a VOIP telephony application, but uses your mobile provider’s network, meaning that calls can be made and received in the absence of a data connection.
At a glance benefits:
Works seamlessly alongside your existing mobile contract
Ability to separate business and personal calls
Compatible with any Android 6 and above) or iOS (10 and above) smartphone
Provide compliance with MiFID II, FCA and CQC regulations
Simple per user per month pricing
Low cost of ownership with no hidden charges