Autor: Zoho Corporation Private Limited
The industry’s first context-aware help desk software that helps businesses focus on the customer.
Zoho Desk is a platform designed to help your company build meaningful relationships with your customers. Agents become more productive, managers become more impactful and customers become more empowered with Zoho Desk. It’s customizable, easy to set-up, and can scale to suit your company size. A part of Zoho's 35+ strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
Some things you can do with Zoho Desk:
- Organize tickets intuitively, so agents can get to important conversations quickly using Work Modes.
- Plug your apps into Zoho Desk, and bring context and clarity to every ticket that comes in.
- Organize your agents into teams, and share, assign and resolve tickets easily.
- Collaborate as a team on tickets and stay updated using Chat and Team Feeds.
- Help your customers find answers by themselves with an easy-to-use self-service portal.
- Be available for your customers, on whatever they channel they choose, with Zoho Desk's multichannel support.
- Take Zoho Desk away from your desk, with our iOS and Android apps.
- Take Zoho Desk away from your desk, with our iOS and Android apps
Zoho Desk has three plans - Free, Professional and Enterprise. Sign up for a free trial!
For more information on our pricing refer here https://www.zoho.com/desk/pricing.html